Return & Exchange Policy
At Shopiyapa, we want you to love what you ordered. If something isn't right, here's how our exchange and return process works.
Eligibility
- Requests must be raised within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with tags attached.
- Products marked as final sale or custom/personalized items are not eligible.
Exchanges
We offer easy size/design exchanges, subject to stock availability.
Returns
Eligible returns are refunded to the original payment method (or store credit, where applicable) after the returned item passes quality check.
How to Request
Reach out via our Contact page with your order number and reason for return/exchange, and our team will guide you through the next steps.